Last updated: 12 July 2026
AFAAQ REAL ESTATE FZ-LLC (“AFAAQ”, “we”, “us”, or “our”) is committed to protecting the privacy of every visitor, client, and partner who interacts with our website afaaq-real-estate.com and our services. This Privacy Policy explains what information we collect, how we use and safeguard it, and the rights you have over your personal data.
1. Who We Are
AFAAQ REAL ESTATE FZ-LLC is a licensed real estate brokerage registered in the United Arab Emirates, with its registered office at Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. For any privacy-related enquiry you may contact us at Sales@afaaq-real-estate.com or +971 56 631 0815.
2. Information We Collect
- Information you provide: your name, email address, telephone number, budget, property preferences, and any message you submit through our contact or consultation forms.
- Transaction information: where you make a payment, billing details are processed securely by our payment provider. We do not store full payment-card details on our servers.
- Automatically collected information: IP address, browser type, device information, pages visited, and interaction data collected through cookies and similar technologies.
3. How We Use Your Information
- To respond to your enquiries and provide real estate brokerage and advisory services.
- To arrange property viewings, consultations, and communication with developers on your behalf.
- To process any payments and fulfil our contractual obligations to you.
- To send relevant property updates and marketing communications where you have given consent.
- To comply with legal, regulatory, and anti-money-laundering obligations under the laws of the United Arab Emirates.
- To operate, secure, maintain, and improve our website and services.
4. Legal Basis and Consent
We process your personal data on the basis of your consent, the performance of a contract with you, our legitimate business interests, and compliance with applicable UAE law. You may withdraw consent to marketing communications at any time.
5. Cookies
Our website uses cookies to function correctly and to understand how visitors use the site. You can control or disable cookies through your browser settings; disabling certain cookies may affect how the website works.
6. Sharing Your Information
We do not sell your personal data. We may share it only with:
- Real estate developers and their authorised representatives, where necessary to progress an enquiry you have made.
- Trusted service providers who support our operations (such as hosting, payment processing, and communications) under confidentiality obligations.
- Government authorities, regulators, or law enforcement where required by law.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, to comply with our legal obligations, and to resolve disputes. When no longer required, data is securely deleted or anonymised.
8. Data Security
We apply appropriate technical and organisational measures — including encryption in transit (SSL), access controls, and secure hosting — to protect your information against unauthorised access, loss, or misuse.
9. International Transfers
Your information is primarily processed within the United Arab Emirates. Where data is handled by service providers located outside the UAE, we take reasonable steps to ensure it receives an adequate level of protection.
10. Your Rights
Subject to applicable UAE law, you have the right to access, correct, or request deletion of your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, please contact us using the details below.
11. Children’s Privacy
Our website and services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors.
12. Third-Party Links
Our website may contain links to third-party websites, including those of developers and partners. We are not responsible for the privacy practices or content of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with a revised “Last updated” date.
Contact Us
For any questions regarding this policy, please contact:
AFAAQ REAL ESTATE FZ-LLC
Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Email: Sales@afaaq-real-estate.com
Phone: +971 56 631 0815