Licensed Real Estate Brokerage in the UAE

Service Delivery Policy

How and when our real estate services are delivered.

Last updated: 12 July 2026

AFAAQ REAL ESTATE FZ-LLC provides professional real estate brokerage and advisory services. As we do not sell physical goods, no items are shipped. This Service Delivery Policy explains how and when our services are delivered.

1. How Our Services Are Delivered

  • Consultations and advisory: delivered in person at our office, by telephone, or through online meetings, as agreed with you.
  • Property viewings: scheduled and conducted at the relevant property or development at a mutually convenient time.
  • Documents and information: brochures, price lists, floor plans, and agreements are delivered electronically to the email address you provide.

2. Delivery Timeframes

We aim to acknowledge enquiries within one business day. Consultations and viewings are arranged according to availability, typically within a few business days. Digital documents are usually delivered immediately or within one business day of confirmation.

3. No Physical Shipping

Because our services are provided digitally and in person, there are no shipping charges or delivery of physical products.

4. Confirmation

You will receive confirmation of any scheduled consultation or viewing by email or telephone. If you do not receive confirmation, please contact us using the details below.

Contact Us

For any questions regarding this policy, please contact:
AFAAQ REAL ESTATE FZ-LLC
Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Email: Sales@afaaq-real-estate.com
Phone: +971 56 631 0815